Your managers will learn a structured and disciplined process to conduct effective individual coaching sessions with their staff, including;
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a goal achievement system
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understanding the leadership style of highly effective coaches
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assessing their own leadership style
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coaching pre-call planning and post-call analysis tools
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understanding the different behavior styles of people in order to increase coaching effectiveness
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increasing the ability to diagnose areas of needed improvement, ask effective questions to help guide coaching discussions and prescribe specific actions for improving performance
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how to build the self-confidence of their staff, to achieve more than they believe they are capable