Sales & Service Training
Sales & Service leadership is struggling to meet accelerated growth objectives in the face of shrinking margins and rising customer expectations. Integrity Solutions® provides validated models, process, skills and tools that help Sales & Service teams overcome these and other customer acquisition, retention, satisfaction and loyalty challenges.
Integrity Selling® is an ongoing, needs-focused sales curriculum designed to help organizations develop more professional sales teams, strengthen client relationships, and decrease the high cost of turnover.
Sales success requires more than knowledge. It also involves attitudes, values and beliefs. Integrity Selling helps people evaluate these dimensions and identify the gaps that cause conflict, stress and/or stifled productivity. When each of these dimensions are in congruence, achievement drive is released and salespeople are freed to reach their unlimited potential.
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Integrity Service® is a comprehensive process designed to help people understand what it means to be customer-focused. The Integrity Service Program helps people evaluate their actions and behavior, and identify gaps – or incongruence – that cause conflict, stress, poor performance, and/or stifled productivity. When each of these dimensions are in congruence, achievement drive is released and new levels of loyalty, synergy and self-satisfaction result.